Privacy Policy

Privacy Policy

This privacy policy describes how Drone Soccer (“we”, “us”, “our”) collects, uses, and shares personal information when you visit or use www.dronesoccer.co.uk and any related services.

Data controller:
Drone Soccer
Email: info@dronesoccer.co.uk

If you have any questions about this policy, you can contact us using the details above.

We may collect and process the following types of personal information:

• Contact details: info@dronesoccer.co.uk
   
• Messages and correspondence info@dronesoccer.co.uk
   

When you use the Site, we may automatically collect:

• Technical data: IP address, browser type and version, device type, operating system
   
• Usage data: pages visited, time spent on pages, clicks, referring/exit pages
   
• Approximate location data (country/region) derived from your IP address
   

This is typically collected through cookies and similar technologies (see section 6).

We may receive information about you from:

• Analytics and measurement service providers
   
• Payment and invoicing services
   
• Social media platforms (when you interact with our content or contact us through them)
   
• Business partners and referrers
   

We use your information for the following purposes:

• To respond to enquiries and provide customer support
   
• To prepare quotes, proposals, and contracts
   
• To deliver our services and manage bookings
   
• To manage our relationship with you (for example, updates about a booking or project)
   
• To issue invoices, process payments, and maintain accounting records
   
• To operate, secure, and improve our Site and services
   
• To analyse how the Site is used (for example, to understand which pages are most visited)
   
• To send marketing communications where permitted by law
   
• To comply with legal obligations (tax, accounting, regulatory requirements)
   
• To establish, exercise, or defend legal claims
   

Where data protection laws such as the UK GDPR or EU GDPR apply, we rely on one or more of the following legal bases:

• Consent: when you voluntarily provide information (for example, opting in to marketing communications).
   
• Contract: where processing is necessary to enter into or perform a contract with you (for example, providing a quote or delivering services).
   
• Legal obligation: where we must process data to comply with the law (for example, tax and accounting rules).
   
• Legitimate interests: where processing is necessary for our legitimate business interests and your rights and freedoms do not override those interests (for example, Site security, business analytics, and basic marketing to existing clients).
   

You can contact us if you want more detail on how a particular legal basis applies to a specific processing activity.

We may use your contact details to send you information about our services, updates, offers, or content we think may interest you.

You can opt out of marketing at any time by:

• Clicking the “unsubscribe” link in any marketing email, or
   
• Contact us directly at info@dronesoccer.co.uk
   

We will still send you service or transactional messages where necessary (for example, booking confirmations, invoices, or important service updates).

We use cookies and similar technologies to:

• Enable core Site functionality
   
• Remember your preferences
   
• Analyse Site traffic and performance
   
• Help protect the Site from misuse or fraud
   

You can usually manage cookies through your browser settings (for example, to block or delete them). If you choose to disable certain cookies, some parts of the Site may not function properly.

Where required by law, we will ask for your consent before setting non-essential cookies.

We do not sell your personal information.

We may share your information with:

• Service providers: such as website hosting, IT support, analytics, email services, customer relationship tools, and payment processors
   
• Professional advisers: such as accountants, auditors, legal advisers, and insurers
   
• Business partners and subcontractors: where necessary to deliver our services (for example, collaborating with other media providers on a project)
   
• Authorities and regulators: where required by law, or to protect our rights, property, or safety, or that of others
   
• Potential buyers or investors: as part of a business sale, merger, or restructuring (in which case, your information will remain protected and subject to this policy or an equivalent one)
   

All third parties are required to use your information only for the purposes we specify and to protect it in line with applicable laws.

Your personal information may be stored or processed in countries other than the one where you live.

Where we transfer personal information outside the UK or European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as:

• Using countries that have been deemed to provide an adequate level of protection, or
   
• Using standard contractual clauses or equivalent safeguards approved by relevant authorities.
   

You can contact us for more details about the safeguards used for international transfers.

We keep your personal information only for as long as it is necessary to:

• Provide our services and manage our relationship with you
   
• Comply with legal, tax, and accounting obligations
   
• Resolve disputes and enforce agreements
   

Typical retention periods may include:

• Enquiries and correspondence: up to [e.g., 2 years] after last contact
   
• Client and project records: up to [e.g., 6–7 years] after the end of the relationship, in line with legal and tax requirements
   

When data is no longer needed, we will delete it or anonymise it so that it can no longer be linked to you.

We use a combination of technical and organisational measures to protect your personal information, such as:

• Secure hosting and access controls
   
• Encrypted connections (HTTPS) where applicable
   
• Restricted access to personal data based on need-to-know
   
• Regular backups and basic security monitoring
   

No system is perfectly secure, but we take reasonable steps to protect your information in line with industry practice.

Where applicable law provides, you may have the following rights:

• Access: to request a copy of the personal information we hold about you.
   
• Correction: to request that inaccurate or incomplete information be corrected.
   
• Deletion: to request that we delete your personal information in certain circumstances.
   
• Restriction: to request that we restrict how we use your information in certain cases.
   
• Portability: to receive certain information in a structured, commonly used, machine-readable format and/or request that we transfer it to another controller.
   
• Objection: to object to certain processing, including direct marketing and processing based on legitimate interests.
   
• Withdraw consent: where processing is based on consent, you can withdraw that consent at any time.
   

To exercise any of these rights, contact us at info@dronesoccer.co.uk We may need to verify your identity before responding.

You also have the right to lodge a complaint with your local data protection authority. For UK residents, this is the Information Commissioner’s Office (ICO).

Our Site and services are not intended for children under 16, and we do not knowingly collect personal information from children below this age without appropriate consent.

If you believe we have collected personal information from a child, contact us and we will take appropriate steps to delete it.

The Site may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices or content of those third parties.

We recommend reviewing the privacy policies of any third-party sites you visit.

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

We encourage you to review this policy regularly to stay informed about how we handle your personal information.

If you have any questions about this privacy policy or how we handle your personal information, you can contact us at:

info@dronesoccer.co.uk
Email: info@dronesoccer.co.uk